Last updated: Thursday, 03 September 2020
The British Council’s priority is always to ensure the safety and well-being of our teaching centre customers, employees, and the communities in which we operate. We would like to assure you that all required measures were taken to guarantee safety and suitable exam conditions for all test takers and face-to-face learning conditions for our students.
The exams' sessions have been resumed as of 15 June 2020.
Our face-to-face courses in Warsaw, Krakow and Wrocław resume in September 2020.
Available exam dates are available on the Take an exam page.
We are happy to inform that our Customer Services are open again:
Customer Services: Mon–Fri 08.30–19.00, Sat 08.30–16.00
Telephone enquiries: Mon. – Fri. 09.30–17.30
Customer Services Mon–Fri 08.30–19.00, Sat 08.30–16.00
Telephone enquiries Mon. – Fri. 09.30 –17.30
Customer Services Mon–Fri 15.00–19.00
We are grateful for your patience and understanding. We will monitor the current situation and guidelines and we will keep you informed in case of any possible changes.
Below you can find answers to frequently asked questions arising during exams' cancellation and face-to-face closure.