Covid-19 update

Last updated: Thursday, 25 March 2021

The British Council’s priority is always to ensure the safety and well-being of our teaching centre customers, employees, and the communities in which we operate. We would like to assure you that all required measures were taken to guarantee safety and suitable exam conditions for all our students and test takers.

Face to face delivery of all primary (including grades 1-3), secondary and adults courses in Warsaw, Krakow and Wrocław is continued online until further notice. We will continue to deliver online classes according to the current schedule and with the same teacher. We are monitoring when and how we can restart classroom activity as safely as possible.

We are grateful for your understanding and will provide regular updates by email and also via our website and Facebook page.

The exams' sessions are run according to current plan. 


Check our current offer of courses for adults as well as for kids and teens

Available exam dates are available on the Take an exam page.

We would like to inform that our Customer Service offices will be open in limited time. Telephone exquiries will continue to be answered. Details below:

Customer Services: Wed. 10.00–18.00
Telephone enquiries: Mon.– Fri. 09.30–17.30

Customer Services: Wed. 10.00–18.00
Telephone enquiries: Mon.– Fri. 09.30–17.30


Customer Services: temporarily we take only telephone enquiries
Telephone enquiries: Mon.– Fri. 15.00–19.00

We are grateful for your patience and understanding. We will monitor the current situation and guidelines and we will keep you informed in case of any possible changes.

Below you can find answers to frequently asked questions on English courses moving to online delivery and Exams.

English courses

English courses Primary / Secondary Plus 

Exams (IELTS, Cambridge, Aptis)