Welcome to British Council, Poland. We’re delighted that you have chosen for your child to study with the world leader in English language learning. Following is some useful information about your child’s new course. If you have any other questions, please do not hesitate to contact our customer service team.

Our teachers

Teachers are one of the most important factors in guaranteeing success for our students. That is why we are committed to providing you with the best qualified and the most experienced teaching professionals. We are very thorough in our recruitment process and fully support our teachers through our training and development programmes. This ensures that your child is consistently taught by experts who make lessons engaging, enjoyable and effective. All of our teachers are expert users of English, and hold internationally recognised teaching qualifications. If you would like to know more about your child’s teacher, please ask your child to show you the profile that will be given out in the second week of semester which will include the teacher’s email.

Progress and assessment

Your child’s teacher will conduct continuous assessments throughout the course in speaking, listening, reading and writing to ensure that they are on track with their learning. During the semester, we will be contacting you to update you on your child’s progress including mid-semester reports and an invitation to meet the teacher.

As well as being mapped to the Common European Framework of Reference for Languages (CEFR) our Secondary courses and assessments include:

  • Project based group work including presentations and debates
  • Modern teaching techniques to equip you with 21st century skills for life in the future
  • British Council materials designed by experts in teaching teens that reflect teenagers interests and ambitions
  • Opportunities to develop intercultural awareness and understanding
  • Develop key study skills to help them organise their work and monitor their learning and progress

For further information about CEFR, please visit: britishcouncil.pl/en/english/levels-adults.

Upon completion of a full CEFR level, your child will receive a British Council certificate.

Extra learning opportunities

Three hours per week in class gives your child lots of opportunity to practice, but they have to be motivated to study and use the language outside of the classroom too. Your child will be given homework, offered opportunities to attend free British Council clubs and contribute to the British Council Magazine, plus they may be directed to a variety of online resources, all of which they are strongly encouraged to engage with. We also recommend that a visit to our learning website (also available as a smartphone app): learnenglishteens.britishcouncil.org.

Frequently Asked Questions

What should my child bring to class?

In your child’s second lesson, the teacher will provide a note book. Make sure your child brings this, their course book or materials and something to write with to each lesson.

What happens if my child misses lessons?

At the British Council we take Child Protection very seriously. We ask that students provide confirmation of absences either by phone or by signing the relevant section in the Student Notebook. We also ask students to confirm that they can leave classes early by providing a note from the parent. If absences are unexplained we will contact you. 

How many students in the class?

There can be up to 13 students in a class. This ensures that there are plenty of opportunities to interact with a range of learners and that the teacher is able to monitor and address your child’s individual needs.

I’m thinking about my child taking an exam. Will this course help?

Improving English through a general course will certainly help with exam grades. However, we also offer exam preparation courses which enable your child to practice the different skills required for the test. The teacher will be able to provide tailored advice based on your child’s needs.

What do I do if I have a problem?

In the first instance, whatever the problem, speak to the teacher. They are all experienced at dealing with students and can typically solve most issues. If the teacher is unable to assist, you should speak to a member of the Customer Service team who will be able to direct your query accordingly.

How can I provide feedback?

We always appreciate customer feedback. You can do this through the teacher, at Customer Service or via email: info@britishcouncil.pl.